Training on Essential Management Skills for Administration

Module 1: Foundations of Administrative Management

• The evolving role of administrators in modern organizations.

• Core functions of management: planning, organizing, leading, and controlling.

• Understanding organizational structures and workflows.

• Case Study: Restructuring an administrative department for efficiency.

Module 2: Leadership and People Management Skills

• Developing a leadership mindset in administrative roles.

• Motivating and managing diverse teams.

• Delegation and empowerment techniques.

• Managing conflicts and fostering collaboration.

• Case Study: Turning around a demotivated administrative team.

Module 3: Communication and Interpersonal Effectiveness

• Building effective workplace communication channels.

• Professional writing, reporting, and presentation skills.

• Emotional intelligence and relationship management.

• Handling difficult conversations with diplomacy.

• Case Study: Strengthening communication between management and staff.

Module 4: Time, Task, and Resource Management

• Effective planning and scheduling for administrative efficiency.

• Prioritizing and managing multiple demands.

• Budgeting and managing office resources.

• Applying digital tools for productivity and coordination.

• Case Study: Streamlining administrative operations through resource optimization.

Module 5: Problem Solving, Decision Making, and Continuous Improvement

• Analytical thinking and structured problem-solving approaches.

• Decision-making models for administrative leaders.

• Managing change and fostering a culture of improvement.

• Developing personal growth and professional development plans.

• Case Study: Implementing a continuous improvement plan in administration.