Training on Facilities Management Strategy Masterclass

Module 1 – Strategic Corporate Real Estate and Facilities Management Life Cycles

• Introduction to strategic facilities management

• Strategic concepts and corporate facilities management strategies

• Evaluating issues in acquiring and disposing of operational property

• Key legal considerations of freehold and leasehold real estate

• Major causes of lease disputes and their impact on property occupation

• Corporate real estate decision-making and property selection

• Case Study: Analyze a multinational corporation’s decision to relocate its regional headquarters, evaluating property acquisition, lease terms, and strategic FM considerations.

Module 2 – Facilities Management and Procurement

• The 7-step effective procurement process

• Identifying risks and mitigation techniques

• Facilities management delivery models and service delivery variations

• Stakeholder communication strategies

• Managing the full FM procurement cycle

• Case Study: Examine a hospital’s procurement of FM services. Identify risks encountered, communication challenges, and mitigation strategies implemented.

Module 3 – The Facilities Manager and Compliance Legislation

• Overview of compliance legislation

• Identifying roles of owners and occupiers in compliance

• Responsibilities in compliance management and accountability

• Common stakeholder knowledge gaps

• Best practices for mitigating compliance risks

• Case Study: Evaluate a corporate office that failed a fire safety audit. Discuss compliance gaps, stakeholder roles, and corrective actions.

Module 4 – The Workplace and Facilities Support Services

• Role of the workplace in organizational productivity

• The changing world of work and workstation utilization

• Applying successful workplace transformation methods

• Defining operational management: input vs. output specifications

• Maintenance management requirements for facilities professionals

• Measuring and reviewing performance against benchmarking frameworks

• Risk analysis within facilities management roles

• Case Study: Review a company’s office redesign project aimed at increasing productivity and space utilization. Measure impact on performance and employee satisfaction.

Module 5 – Management Information Systems

• Utilizing building automation and introduction to intelligent buildings

• Computer-aided facilities management (CAFM) overview

• Types of CAFM systems to enhance FM performance

• Programme summary and key takeaways

• Action planning for post-return-to-work scenarios

• Case Study: Analyze the implementation of a CAFM system in a university campus. Assess system choice, integration, and effect on operational efficiency.