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What You'll Learn

Master knowledge management fundamentals. Learn to capture, organize, and share knowledge to improve organizational performance.

Course Benefits
Industry Certification

Internationally recognized qualification

Expert Instructors

Learn from industry professionals

Dedicated Support

Assistance during and after training

Practical Skills

Apply knowledge immediately

Comprehensive 5-day curriculum with all materials included
Hands-on exercises and real-world case studies
Valuable networking opportunities with peers and experts
Post-course resources and refresher materials
Training on Fundamentals of Knowledge Management - Course Cover Image
Duration 5 Days
Level Intermediate
Format In-Person

Course Overview

Featured

Knowledge management (KM) is crucial for organizations looking to leverage their intellectual assets, streamline operations, foster innovation, and maintain competitive advantages. Participants will explore how to capture, store, and share critical organizational knowledge, ensuring that institutional memory and expertise are preserved and utilized effectively. The course will cover practical approaches to knowledge sharing, collaboration, and the use of KM systems and technology to enhance productivity and innovation.

Participants will learn how to manage knowledge assets effectively, enhance decision-making, and create a learning culture within their organization. This course will equip participants with the skills and tools needed to identify, capture, store, and share knowledge, improving efficiency and reducing knowledge loss.

Duration

5 Days

Who Should Attend

  • Managers and team leaders responsible for organizational learning and knowledge sharing.
  • IT professionals involved in the implementation of knowledge management systems.
  • Human resource professionals focusing on talent development and employee training.
  • Consultants and advisors working on projects related to KM.
  • Individuals interested in enhancing their understanding of knowledge management and its applications in the modern workplace.

Course Impact

Organizational Impact

  • Boost efficiency and productivity by making knowledge easily accessible.

  • Ensure business continuity by preventing knowledge loss.

  • Foster collaboration and innovation through knowledge sharing.

  • Support better, faster decision-making with reliable information.

Personal Impact

  • Gain a valuable, in-demand skill set for any modern workplace.

  • Strengthen career progression into management and leadership roles.

  • Contribute to organizational success by championing KM practices.

  • Improve personal efficiency with practical knowledge strategies.

Course Objectives

By the end of this course, participants will be able to:

  • Understand the basic concepts and importance of knowledge management.
  • Learn how to identify, capture, and organize knowledge within an organization.
  • Gain insight into the development of knowledge management strategies.
  • Explore technologies and tools that support knowledge sharing and collaboration.
  • Understand the role of leadership in fostering a knowledge-sharing culture.
  • Learn how to design and implement knowledge management frameworks.
  • Understand best practices for managing knowledge assets and reducing knowledge loss.

Course Outline

Module 1: Introduction to Knowledge Management

  • Overview of knowledge management and its importance.
  • Types of knowledge: Tacit vs. Explicit.
  • The knowledge management cycle.
  • Organizational challenges in managing knowledge.

Module 2: Knowledge Identification and Capture

  • Techniques for identifying critical knowledge within an organization.
  • Knowledge audits and mapping.
  • Tools for capturing tacit and explicit knowledge.

Module 3: Knowledge Organization and Storage

  • Creating a knowledge repository.
  • Organizing information for easy access and retrieval.
  • Use of content management systems and databases.

Module 4: Knowledge Sharing and Collaboration

  • Building a knowledge-sharing culture.
  • Best practices for encouraging collaboration across teams.
  • Tools and platforms for knowledge sharing (e.g., intranets, wikis).

Module 5: Implementing a Knowledge Management Strategy

  • Developing a knowledge management strategy aligned with organizational goals.
  • Leadership and change management in KM initiatives.
  • Measuring the success of knowledge management programs.
  • Case studies of successful KM implementations.

Prerequisites

No specific prerequisites required. This course is suitable for beginners and professionals alike.

Course Administration Details

Customized Training

This training can be tailored to your institution needs and delivered at a location of your choice upon request.

Requirements

Participants need to be proficient in English.

Training Fee

The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.

Certification

Upon successful completion of this course, participants will be issued with a certificate from Ideal Workplace Solutions certified by the National Industrial Training Authority (NITA) under License NO: NITA/TRN/2734.

Accommodation

Accommodation can be arranged upon request. Contact via email for reservations.

Payment

Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.

For further inquiries, please contact us on details below:

Register for the Course

Select a date and location that works for you.

In-Person Training Schedules


January 2026
Date Days Venue Fee (VAT Incl.) Register
5 Jan - 9 Jan 2026 5 days Nairobi, Kenya KES 99,000 | USD 1,400 Enroll Now
5 Jan - 9 Jan 2026 5 days Cape Town, South Africa USD 3,500 Enroll Now
5 Jan - 9 Jan 2026 5 days Dubai, United Arabs Emirates USD 4,000 Enroll Now
5 Jan - 9 Jan 2026 5 days Zanzibar, Tanzania USD 2,200 Enroll Now
12 Jan - 16 Jan 2026 5 days Mombasa, Kenya KES 115,000 | USD 1,500 Enroll Now
12 Jan - 16 Jan 2026 5 days Kigali, Rwanda USD 1,800 Enroll Now
12 Jan - 16 Jan 2026 5 days Accra, Ghana USD 5,950 Enroll Now
12 Jan - 16 Jan 2026 5 days Kampala, Uganda USD 2,200 Enroll Now
19 Jan - 23 Jan 2026 5 days Dar es Salaam, Tanzania USD 2,000 Enroll Now
19 Jan - 23 Jan 2026 5 days Johannesburg, South Africa USD 3,100 Enroll Now
19 Jan - 23 Jan 2026 5 days Nakuru, Kenya KES 105,000 | USD 1,400 Enroll Now
19 Jan - 23 Jan 2026 5 days Dakar, Senegal USD 3,500 Enroll Now
26 Jan - 30 Jan 2026 5 days Pretoria, South Africa USD 3,100 Enroll Now
26 Jan - 30 Jan 2026 5 days Kisumu, Kenya KES 105,000 | USD 1,500 Enroll Now
26 Jan - 30 Jan 2026 5 days Naivasha, Kenya KES 105,000 | USD 1,400 Enroll Now
26 Jan - 30 Jan 2026 5 days Arusha, Tanzania USD 2,000 Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Nairobi, Kenya
Fee (VAT Incl.):
KES 99,000
USD 1,400
Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Cape Town, South Africa
Fee (VAT Incl.):
USD 3,500
Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Dubai, United Arabs Emirates
Fee (VAT Incl.):
USD 4,000
Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Zanzibar, Tanzania
Fee (VAT Incl.):
USD 2,200
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Mombasa, Kenya
Fee (VAT Incl.):
KES 115,000
USD 1,500
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Kigali, Rwanda
Fee (VAT Incl.):
USD 1,800
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Accra, Ghana
Fee (VAT Incl.):
USD 5,950
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Kampala, Uganda
Fee (VAT Incl.):
USD 2,200
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Dar es Salaam, Tanzania
Fee (VAT Incl.):
USD 2,000
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Johannesburg, South Africa
Fee (VAT Incl.):
USD 3,100
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Nakuru, Kenya
Fee (VAT Incl.):
KES 105,000
USD 1,400
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Dakar, Senegal
Fee (VAT Incl.):
USD 3,500
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Pretoria, South Africa
Fee (VAT Incl.):
USD 3,100
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Kisumu, Kenya
Fee (VAT Incl.):
KES 105,000
USD 1,500
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Naivasha, Kenya
Fee (VAT Incl.):
KES 105,000
USD 1,400
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Arusha, Tanzania
Fee (VAT Incl.):
USD 2,000
Enroll Now

Request Custom Training


We offer customized training solutions tailored to your organization's specific needs:

  • Training at your preferred location
  • Customized content to address your specific challenges
  • Flexible scheduling to accommodate your team
  • Cost-effective solution for training multiple employees
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Frequently Asked Questions

Find answers to common questions about this course

The goal is to provide a solid foundation in knowledge management (KM). You'll learn the core concepts, principles, and practical steps to implement an effective KM strategy in your organization.
KM is the process of capturing, sharing, and using an organization's collective knowledge. It turns individual expertise into a shared asset to improve performance and decision-making.
It helps prevent the loss of critical information when employees leave, fosters innovation by making knowledge accessible, and improves efficiency by reducing redundant work.
You'll learn to identify, document, and share knowledge. The training covers techniques for creating a knowledge-sharing culture, using KM tools, and measuring the impact of your initiatives.
The training covers the essential stages: discovery (identifying knowledge), capture (documenting it), sharing (making it accessible), and application (using it to drive business results).
Training on Fundamentals of Knowledge Management

Next class starts 5 Jan 2026

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