Training on Public Sector Credit and Revenue Collection

Module 1: Fundamentals of Public Sector Credit and Revenue Systems

• Overview of revenue sources in the public sector

• Understanding public credit management frameworks

• The role of transparency and accountability in revenue administration

• Relationship between fiscal policy and revenue performance

• Case Study: Successful revenue restructuring in a municipal government

Module 2: Policy Development and Credit Control in the Public Sector

• Establishing effective public credit and collection policies

• Risk identification and mitigation strategies

• Integrating budgetary planning with credit policies

• Coordination between revenue agencies and financial departments

• Case Study: Policy-driven credit management reform in a government agency

Module 3: Revenue Collection Strategies and Techniques

• Designing efficient billing, invoicing, and follow-up systems

• Managing arrears and delinquent accounts

• Leveraging technology and automation in collection processes

• Performance metrics and accountability tools

• Case Study: Implementing a digital revenue collection system in a county government

Module 4: Legal, Ethical, and Governance Frameworks in Public Finance

• Legal provisions governing public debt and revenue collection

• Ethical conduct and integrity in revenue administration

• Compliance with public finance and audit laws

• Managing disputes and enforcement procedures

• Case Study: Addressing compliance gaps in public debt recovery

Module 5: Performance Monitoring, Data Analytics, and Reporting

• Using data-driven tools to assess collection efficiency

• Key performance indicators (KPIs) for public sector revenue

• Revenue forecasting and cash flow monitoring

• Building accountability through transparent reporting

• Case Study: Data analytics for improving tax and non-tax revenue collection