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What You'll Learn

Equip your team to manage workplace trauma. Deliver stress debriefing, peer support, and compassionate organizational responses after critical incidents
Course Benefits
Industry Certification

Internationally recognized qualification

Expert Instructors

Learn from industry professionals

Dedicated Support

Assistance during and after training

Practical Skills

Apply knowledge immediately

Comprehensive 5-day curriculum with all materials included
Hands-on exercises and real-world case studies
Valuable networking opportunities with peers and experts
Post-course resources and refresher materials
Training on Critical Incident Stress Management (CISM) in Organizations - Course Cover Image
Duration 5 Days
Level Intermediate
Format In-Person

Course Overview

This 5-module training course is designed to equip HR professionals, EHS officers, mental health specialists, and emergency response teams with the practical tools and frameworks needed to implement Critical Incident Stress Management (CISM) within organizational settings. Participants will learn how to provide support after critical incidents at work, develop peer-led initiatives for peer support for critical incidents, and deliver timely stress debriefing for emergency situations. The course also covers strategies for managing psychological impact of workplace events and shaping a compassionate organizational response to traumatic events.

DURATION

5 Days

Target Audience

  • HR and Organizational Development Professionals

  • EHS and Safety Managers

  • Crisis Response Teams

  • Workplace Counselors and Psychologists

  • Emergency Management Coordinators

Course Level: Intermediate

Course Impact

Organizational Impact

  • The organization can mitigate the psychological impact of traumatic events on its employees, which helps them recover faster and return to work sooner.

  • By providing a structured and empathetic response, the company demonstrates its duty of care and commitment to employee well-being, which is essential for ethical and legal compliance.

  • A well-trained CISM team enhances the organization's overall resilience, ensuring it can effectively handle and recover from future crises.

  • Proactively addressing critical incident stress can reduce costs related to absenteeism, long-term disability claims, and employee turnover.

Personal Impact

  • The participant will gain a highly valuable and specialized skill set in crisis intervention and psychological first aid.

  • This expertise is a crucial skill for career progression into senior safety, HR, and crisis leadership roles.

  • The individual will be able to contribute directly to the organization's resilience, becoming a vital resource for their colleagues in times of need.

  • The training provides the confidence and empathy to provide crucial support to others during their most vulnerable moments.

Course Objectives

By the end of this course, participants will:

  • Design a framework for support after critical incidents at work

  • Provide stress debriefing for emergency situations effectively

  • Coordinate peer support for critical incidents across departments

  • Assess and manage the psychological impact of workplace events

  • Build an organizational response to traumatic events that is timely, humane, and restorative

Course Outline

Module 1: Introduction to Critical Incident Stress and CISM

  • Definitions, symptoms, and phases of critical incident stress

  • Overview of CISM models and core components

  • The psychological toll of trauma in the workplace

Module 2: Immediate and Short-Term Crisis Response

  • Psychological First Aid (PFA) principles

  • Techniques for “support after critical incidents at work”

  • Coordination with first responders and emergency teams

Module 3: Peer Support and Stress Debriefing Models

  • Setting up “peer support for critical incidents” programs

  • Structuring group defusing and debriefing sessions

  • Applying “stress debriefing for emergency situations” with sensitivity

Module 4: Managing Psychological Impact in Organizations

  • Assessment tools for “managing psychological impact of workplace events”

  • Crisis communications and transparency during response

  • Referral pathways and post-incident care

Module 5: Building a Sustainable CISM Program

  • Policy development and program integration

  • Case examples of “organizational response to traumatic events”

  • Final Project: Creating a CISM protocol tailored to your workplace

Prerequisites

No specific prerequisites required. This course is suitable for beginners and professionals alike.

Course Administration Details

Customized Training

This training can be tailored to your institution needs and delivered at a location of your choice upon request.

Requirements

Participants need to be proficient in English.

Training Fee

The fee covers tuition, training materials, refreshments, lunch, and study visits. Participants are responsible for their own travel, visa, insurance, and personal expenses.

Certification

Upon successful completion of this course, participants will be issued with a certificate from Ideal Workplace Solutions certified by the National Industrial Training Authority (NITA) under License NO: NITA/TRN/2734.

Accommodation

Accommodation can be arranged upon request. Contact via email for reservations.

Payment

Payment should be made before the training starts, with proof of payment sent to outreach@idealworkplacesolutions.org.

For further inquiries, please contact us on details below:

Register for the Course

Select a date and location that works for you.

In-Person Training Schedules


January 2026
Date Days Venue Fee (VAT Incl.) Register
5 Jan - 9 Jan 2026 5 days Nairobi, Kenya KES 99,000 | USD 1,400 Enroll Now
5 Jan - 9 Jan 2026 5 days Cape Town, South Africa USD 3,500 Enroll Now
5 Jan - 9 Jan 2026 5 days Dubai, United Arabs Emirates USD 4,000 Enroll Now
5 Jan - 9 Jan 2026 5 days Zanzibar, Tanzania USD 2,200 Enroll Now
12 Jan - 16 Jan 2026 5 days Mombasa, Kenya KES 115,000 | USD 1,500 Enroll Now
12 Jan - 16 Jan 2026 5 days Kigali, Rwanda USD 1,800 Enroll Now
12 Jan - 16 Jan 2026 5 days Accra, Ghana USD 5,950 Enroll Now
12 Jan - 16 Jan 2026 5 days Kampala, Uganda USD 2,200 Enroll Now
19 Jan - 23 Jan 2026 5 days Dar es Salaam, Tanzania USD 2,000 Enroll Now
19 Jan - 23 Jan 2026 5 days Johannesburg, South Africa USD 3,100 Enroll Now
19 Jan - 23 Jan 2026 5 days Nakuru, Kenya KES 105,000 | USD 1,400 Enroll Now
19 Jan - 23 Jan 2026 5 days Dakar, Senegal USD 3,500 Enroll Now
26 Jan - 30 Jan 2026 5 days Pretoria, South Africa USD 3,100 Enroll Now
26 Jan - 30 Jan 2026 5 days Kisumu, Kenya KES 105,000 | USD 1,500 Enroll Now
26 Jan - 30 Jan 2026 5 days Naivasha, Kenya KES 105,000 | USD 1,400 Enroll Now
26 Jan - 30 Jan 2026 5 days Arusha, Tanzania USD 2,000 Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Nairobi, Kenya
Fee (VAT Incl.):
KES 99,000
USD 1,400
Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Cape Town, South Africa
Fee (VAT Incl.):
USD 3,500
Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Dubai, United Arabs Emirates
Fee (VAT Incl.):
USD 4,000
Enroll Now
5 Jan - 9 Jan 2026
5 days
Venue:
Zanzibar, Tanzania
Fee (VAT Incl.):
USD 2,200
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Mombasa, Kenya
Fee (VAT Incl.):
KES 115,000
USD 1,500
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Kigali, Rwanda
Fee (VAT Incl.):
USD 1,800
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Accra, Ghana
Fee (VAT Incl.):
USD 5,950
Enroll Now
12 Jan - 16 Jan 2026
5 days
Venue:
Kampala, Uganda
Fee (VAT Incl.):
USD 2,200
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Dar es Salaam, Tanzania
Fee (VAT Incl.):
USD 2,000
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Johannesburg, South Africa
Fee (VAT Incl.):
USD 3,100
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Nakuru, Kenya
Fee (VAT Incl.):
KES 105,000
USD 1,400
Enroll Now
19 Jan - 23 Jan 2026
5 days
Venue:
Dakar, Senegal
Fee (VAT Incl.):
USD 3,500
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Pretoria, South Africa
Fee (VAT Incl.):
USD 3,100
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Kisumu, Kenya
Fee (VAT Incl.):
KES 105,000
USD 1,500
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Naivasha, Kenya
Fee (VAT Incl.):
KES 105,000
USD 1,400
Enroll Now
26 Jan - 30 Jan 2026
5 days
Venue:
Arusha, Tanzania
Fee (VAT Incl.):
USD 2,000
Enroll Now

Request Custom Training


We offer customized training solutions tailored to your organization's specific needs:

  • Training at your preferred location
  • Customized content to address your specific challenges
  • Flexible scheduling to accommodate your team
  • Cost-effective solution for training multiple employees
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Frequently Asked Questions

Find answers to common questions about this course

The goal is to equip you with the skills to implement Critical Incident Stress Management (CISM). You'll learn to provide structured, proactive support to employees after a traumatic event to mitigate its psychological impact.
CISM is a comprehensive, multi-component system for mitigating the impact of trauma. It includes pre-incident education, on-site support, and post-incident debriefings and follow-up.
It helps reduce the long-term psychological effects of a traumatic incident, lowers absenteeism, and promotes a culture of care and support. A rapid response can prevent long-term post-traumatic stress.
You'll learn the core components, including debriefings and demobilizations. The training focuses on how to deliver these structured interventions effectively and compassionately in a group or one-on-one setting.
The training provides skills for active listening, providing emotional support, and connecting employees to professional resources. You'll learn to facilitate group discussions and recognize when a person needs more intensive help.
Training on Critical Incident Stress Management (CISM) in Organizations

Next class starts 5 Jan 2026

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