Training on ICT for Public Participation, Leadership and Governance

Module 1: Foundations of ICT in Governance

• Understand how ICT has reshaped governance structures and public sector operations.

• Explore global trends in digital government transformation and public policy innovation.

• Identify the key drivers and challenges in implementing ICT-enabled governance.

• Assess how ICT contributes to improving transparency, efficiency, and service delivery.

• Case Study: Examining a government’s transition from manual to digital citizen service platforms to enhance efficiency and accountability.

Module 2: ICT for Public Participation and Citizen Engagement

• Explore mechanisms for digital citizen engagement, including online consultations and crowdsourcing platforms.

• Learn strategies for leveraging mobile applications and social media for inclusive public communication.

• Understand how ICT strengthens participatory policy-making and co-creation of public services.

• Evaluate tools for managing feedback loops, complaints, and performance monitoring.

• Case Study: Implementation of a digital citizen feedback system to improve public service responsiveness and policy formulation.

Module 3: ICT and Leadership in the Digital Era

• Redefine leadership in the context of digital transformation and innovation.

• Learn how leaders can foster a culture of collaboration and adaptability through ICT.

• Examine data-driven decision-making tools for strategic governance and planning.

• Understand the ethical dimensions of digital leadership and digital inclusivity.

• Case Study: Leadership transformation in a public sector institution adopting data analytics for evidence-based decision-making.

Module 4: ICT for Transparency and Accountability

• Understand the role of ICT in enhancing government transparency and combating corruption.

• Learn to design and implement open data initiatives and e-procurement systems.

• Explore how digital monitoring tools can track budget allocations, project performance, and policy outcomes.

• Analyze the impact of transparency technologies on citizen trust and institutional credibility.

• Case Study: Deployment of an open budget portal to enhance fiscal transparency and public oversight.

Module 5: Policy, Security, and Ethics in ICT Governance

• Examine the policy and regulatory frameworks that govern ICT use in the public sector.

• Understand data privacy, cybersecurity, and digital rights protection in governance.

• Explore ethical considerations in ICT deployment, including bias, inclusivity, and equitable access.

• Learn strategies for mitigating ICT-related risks in governance and public administration.

• Case Study: Developing and enforcing ICT governance policies to balance innovation, regulation, and public interest.